Testimonials

CUSTOMER TESTIMONIALS



“Elizabeth and her Ovation Team go beyond the traditional vendor relationship, often acting as an extension of our team, providing creative solutions that help bring concepts to life. She works to understand our objectives so that she can deliver solutions that not only meet our needs but often exceed our expectations. She has an incredible ability to bring outstanding and creative ‘out of the box’ solutions, within budget and under just about any timelines. She has a keen eye for detail, ensuring brand integrity and always extending her service to ensure complete customer satisfaction. I've been doing business with Elizabeth since the inception of The Ovation Group and wouldn't consider anyone else for a job that is consistently well-done. I look forward to our continued partnership for many successful years to come.”

Lesley McIlwaine, Manager, Corporate Marketing and Branding




“It is a pleasure to work with the team at Ovation. Not only is their commitment to customer service evident in every interaction, they also offer unique ideas to meet our needs. Most important, their attention to detail ensures that our orders are delivered on time – all the time!”

T-Jay Upper, Director, Corporate Communications




“Working with Ovation is a pleasure. Elizabeth and Sheryl provide creative promotional item ideas. They provide prompt quotations and the quality products are delivered on time.”

Bonnie Preece, Manager, Online Academic Program




“I would be pleased to recommend the Ovation Group to any organization looking for quality branded merchandise. They have a great selection of merchandise and the staff takes the time to help you find exactly what you need. Ovation's commitment to excellent customer service is evident in every interaction and their team's professionalism and responsive service makes them a pleasure to work with. ”

Lori Nave, Vice president Sales and Marketing




“Whether it is customer service, turnaround time or quality of product, Ovation Group continues to exceed my expectations with every order. There is nothing these ladies can't do for you and your company.”

Joseph Sanzo, Marketing and Communications




“Ovation Group has been providing us with Canadian promotional items since 1994. Elizabeth is meticulous when it comes to selecting the right item and matching the logo to represent the company's image. Sheryl is conscientious in following through with promised delivery dates. They listen to our needs and go out of their way to make things happen. Together they make a great team and are a pleasure to work. The length of time we have been doing business with Ovation Group says it all.”

Linda Sweeney Purchasing Manager for Canada




“The service provided by Ovation Group is second to none. Personally, I have worked with Ovation Group for over fifteen years, as I have never found another supplier that even meets their quality level of service. They take the time to understand their clients' needs and expectations and then they deliver on time and on budget every time.”

Tracy Staniland, Senior Director, Corporate Marketing




“Ovation is #1, continually providing value and quality service time and time again. They go beyond standard business practices – they are easily approachable, helpful and ensure that any concerns are addressed immediately and resolved to customer satisfaction. They listen to our needs and go out of their way to make them happen. I have and will continue to recommend Ovation Group to business associates. ”

Donni Lynn ,Marketing Manager




“Ovation Group has always provided me with the best customer service I have ever received from a marketing incentives provider. Elizabeth and Sheryl go to great lengths to find items that are original and interesting. They provide quick timelines and excellent follow-through for orders. I have used Ovation Group at two different companies now and have always been impressed with the level of service and communications I receive.”

Allison Lau, Marketing Manager, Legal & International Markets




“Elizabeth Legge and her team are fantastic to work with. Their creative concepts have helped us to push sales and reward our customers and employees. They are very customer-oriented, and always work hand-in-hand to help us with our promotional needs. We are proud to be a customer of Ovation Group since 1994.”


Goran Abramovic, Marketing Manager



“From the first time I used Ovation Group, I've never looked back. Whenever promos are required Ovation has never let me down. They are miracle workers! Elizabeth and Sheryl have always been friendly and accommodating to my request, no matter how difficult the timelines and pressure I place on them. I am happy with the service of this dynamic duo and will continue to send business. To sum it up customer service is always stellar. Good communication and fast service.”

Wayne, Director – Client Relations